Frequently Asked Questions

Answers to common questions about ordering research compounds from Flask Supply. All products are sold strictly for laboratory and research use only (RUO).

What is Flask Supply?

Flask Supply is a supplier of research compounds — single peptides, blends, and laboratory essentials — offered strictly for laboratory and research use. We focus on a consistent, focused catalog with Certificates of Analysis available.

Are these products for human or animal use?

No. All products are sold strictly for laboratory and research use only (RUO). They are not drugs, supplements, or medical products, and are not for human or animal consumption. Nothing on this site is intended to diagnose, treat, cure, or prevent any disease.

Who can order?

Orders are intended for qualified researchers, institutions, and organizations capable of safely and lawfully handling research materials. You must be at least 21 years old to enter this site and place an order.

Is there a minimum order?

Yes. Flask Supply is a volume-focused supplier, and a minimum order value of [minimum order value — confirm] applies to all orders. Your cart will indicate when you have not yet reached the minimum.

How do I place an order?

Browse the catalog, add items to your cart, and proceed to checkout. You will be asked to confirm that your order is for laboratory and research use only before completing checkout.

What payment methods do you accept?

Accepted payment methods are shown at checkout. [Confirm accepted payment methods.] For questions about payment on a larger order, contact us at admin@flasksupply.com.

How is my order shipped, and how long does it take?

Orders are packaged discreetly and appropriately for safe transit. Typical processing and transit times are [confirm processing/transit times and carriers]. See our Shipping Policy for full details.

Do you provide Certificates of Analysis (COAs)?

Yes. Certificates of Analysis are available for our catalog so researchers can review identity and purity data before ordering. See the COAs page.

What is your return policy?

If an order arrives damaged, defective, or incorrect, contact us promptly with your order number and photos. For safety reasons, opened vials and items that have left a controlled storage environment cannot be returned. See our Refund & Returns Policy.

How do I contact Flask Supply?

Email us at admin@flasksupply.com or use the Contact page. We are happy to help with catalog, ordering, or COA questions.