Legal

Shipping Policy

Last updated: June 19, 2026

This Shipping Policy explains how Flask Supply LLC (“Flask Supply”) processes and ships orders placed at flasksupply.com.

1. Order processing

Orders are typically processed within [confirm, e.g., 1–2 business days] after payment clears. Orders are not processed or shipped on weekends or holidays. We may require additional verification before shipping.

2. Shipping destinations

We currently ship to [confirm regions/countries, e.g., United States only]. It is the buyer’s responsibility to confirm that a product may be lawfully imported and possessed at the destination (see our RUO Disclaimer).

3. Shipping methods, times & costs

Available methods and costs are calculated and shown at checkout. Estimated transit times are [confirm, e.g., 2–5 business days domestic] and are estimates, not guarantees. Carriers used: [confirm carriers].

4. Packaging & handling

Products are packaged discreetly and appropriately for safe transit. Upon receipt, store products correctly and according to good laboratory practice. Flask Supply is not responsible for degradation caused by delays outside our control or improper storage after delivery.

5. Tracking

When your order ships, we will email a tracking number where available. Please allow time for tracking to update.

6. Delays

We are not responsible for shipping delays caused by carriers, weather, customs, or other events outside our control.

7. Lost, stolen, or damaged shipments

If a shipment is lost, stolen, or arrives damaged, contact us within [confirm window, e.g., 7 days] of the expected or actual delivery date so we can help file a carrier claim or arrange a resolution. See also our Refund & Returns Policy.

8. Incorrect addresses

Buyers are responsible for providing an accurate shipping address. Orders returned due to an incorrect address may incur reshipment costs.

Shipping questions? Contact us at admin@flasksupply.com.